Phishing emails are seeping into inboxes more
and more these days so it is crucial your employees understand how to avoid being scammed.
In this webinar, Don’t Get Caught by Phishing Emails!, we share some tips for safeguarding
your organization. My name is Amber Williams, Marketing Specialist
at Aventis Systems, and I have Chad Brown here to share our advice to avoid phishing
scams. Chad is a National Account Manager and
specializes in providing efficient IT solutions through technical knowledge and excellent
customer service. Welcome, Chad!
Thank you, Amber. Email phishing scams have been around for
quite a while, but they are becoming a larger threat in the more recent years. These types
of emails take advantage of technology and people’s busy lifestyles in an attempt to
gain access to sensitive information. This information could be personal banking information,
or corporate information that could give the individuals responsible access to confidential
company data. With years of practice these scammers are able to make themselves look
like someone you know, or at least mask themselves as a member of your organization. All it takes
is one time to catch someone off guard, and they can have access to things that can cause
a lot of damage. Chad, what are some ways to be on the lookout
for phishing scams? Well training and caution are some of the biggest
tools you can arm your employees with, especially when your company is large in size. For larger
companies, each employee might not be fully aware of the staff the company has which makes
them more vulnerable to phishing attempts. For example, if an employee isn’t aware of
all of the IT staff currently employed, they may be tricked into responding to an email
requesting their password so a new application can be set up for them. They may unknowingly
give passwords or remote access to an individual who isn’t part of your organization.
It is recommended that you put policies in place to prevent things like this from happening.
Most banking institutions tell their customers that they will never ask for their pin number
or passwords, and this practice can be put to use within your organization as well. Ensuring
your employees know not to provide their password to anyone, including IT staff, helps protect
them from exposing information that could lead to unfortunate consequences.
Those are great points, Chad. Do you have any tips for spotting phishing emails?
For starters, while having rules set up for employees to not give out their passwords
is helpful, phishing emails can use other tactics to gain access to a user’s computer
and information. Training employees to be extra careful with
any emails including links or attachments is another good practice. If the email isn’t
from someone who is recognized, or the attachment wasn’t expected, they should bring it to the
IT staff’s attention before clicking any link or downloading attachments. Clicking or opening
these objects could download malicious software to the user’s computer which could then be
used to access their files or the company’s network.
Beyond these training steps employees will still need to exercise caution when opening
emails and not move too quickly. It has also been known for hackers to use the email address
and profile picture of an employee or email contact you are familiar with to spoof their
emails. In most cases you will see a familiar picture and email address, but upon further
inspection a letter in the email address will be missing or incorrect in a spot that isn’t
easily noticed. This is their attempt to catch someone who speeds through their emails.
At any rate, training your employees on these tactics and letting them know to be cautious
and vigilant when reading their emails is a very important step to take in preventing
phishing attempts. Thank you, Chad! These tips for keeping an
eye out for phishing scams are very helpful. Take a look at our Advanced IT Services which
include security consulting services such as providing training for in-house personnel
and implementing security best practices. And don’t forget to sign up to receive product
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Thank you for watching!